π Payment Policy
π³ Once your cleaning package is selected, an invoice will be sent for secure payment.
β Payment must be completed within 24 hours to confirm your booking.
π’ Business clients may request extended payment terms (up to 7 days).
β³ Unpaid invoices beyond the timeframe may result in booking cancellation or rescheduling based on availability.
π Cancellation Policy
β More than 24 hours' notice β No fee.
β Less than 24 hours' notice β $80 cancellation fee applies.
β Same-day cancellations β 50% of the booking fee will be charged to compensate for reserved resources.
π Fair Cleaning Terms
β Cleaning will only be completed within the allocated time booked.
β If the condition of the space exceeds reasonable cleaning expectations, we reserve the right to decline service at our discretion.
β For homes requiring extensive cleaning due to prolonged buildup or neglected maintenance, additional service time and pricing adjustments may apply. Clients will be informed in advance to ensure transparency.
π Efficiency Notice
β¦ For bookings where multiple professionals are allocated, total service time may be reduced while maintaining the full pricing structureβensuring seamless efficiency and exceptional results.
By submitting this booking request, you acknowledge that our cancellation, payment, and fair cleaning policies apply.
*If you do not receive a confirmation, please email us at support@sesadaluxecleaning.com.au*